FAQs

Q: Are you trading company or manufacturer?
A: We are factory.

Q: What we do after the invoice is confirmed?
A: Based on the value of the invoice, please arrange the payment to be directed to our account, After said payment is made, please provide a copy of it to us. After our confirmation, your order will be forwarded to the shipment section.


Q: How long will it take for the goods to be shipped out after the payment is confirmed?
A: After receiving your payment, the goods will generally be shipped out within 24 to 48 working hours, if no special request about them is made.


Q: How many days will it take for the goods to arrive to our customers?
A: Global Express: 3 to 6 days
Maritime transportation: Generally 10 to 30 days, depending on the consignee address. (there are different delivery times for different regions).


Q: How to resolve damage during shipping
A: If damage is found upon receiving your product, please contact your purchasing consultant as soon as possible, and provide a photo of said damage. The consultant will assist you in handling this type of problems.


Q: Ports of delivery
A: Our main delivery ports in China are: Shanghai, Guangzhou, Qingdao. These cover most of the nation and therefore reduce your costs.


Q: How to inquiry information about products of interest?
A: Either you can chat with us online or send us the email directly per sales@varisigns.com, our Customer Service representative will get in touch with you shortly.


Q: What about the packaging?
A: We make sure packaging keeps the products safe, when the packaging is found damaged after receiving the goods, please call our Customer Service consultant directly and also send an email to service@varisigns.com

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Why Choose Varisigns.com?

  • Over 10 years' experience
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  • Professional customer service
  • Free or low cost shipping

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